Putting Diversity to Work : How to Successful Lead a Diverse Workforce.

Annotation

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Lieberman, Simma (Autor), Simons, George F. (Autor), Berardo, Kate (Autor)
Otros Autores: Woodbury, Debbie (Editor ), Gosch, Ann (Editor ), Del Rosario, Genevieve (Editor ), Phillips, N. (Nicole) (Designed by.), Lehl, Rich (Designed by.), Mapson, Ralph (Ilustrador)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Boston : Independence : Course Technology, CENGAGE Learning [distributor] Oct. 2003 ;
Temas:
Diversity in the workplace > Management.
Multiculturalism.
Intercultural communication.
Personnel management.
Organizational change.
Personnel Management
Organizational Innovation
Multiculturalisme en milieu de travail > Gestion.
Multiculturalisme.
Personnel > Direction.
Changement organisationnel.
multiculturalism.
Diversity in the workplace > Management
Intercultural communication
Multiculturalism
Organizational change
Personnel management
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Title
  • Copyright
  • About the Authors
  • How to Use This Book
  • Preface
  • Dedications
  • Contents
  • Making the Business Case for Diversity
  • Employee Demographics
  • Marketplace Growth
  • Putting Diversity to Work
  • PART 1 Enabling Your Organization to Embrace Diversity
  • Improving the Bottom Line Through Diversity
  • Taking Advantage of Diversity in Your Organization
  • Identifying Your Stakeholders on a Mind Map
  • Facilitating Stakeholder Synergy
  • Five Organizational Traits That Support Diversity
  • Diversifying Your Organizationâ€?s Supply ChainBenchmarking to Improve Diversity Practices
  • Six Criteria for Best Practices
  • Embracing Diversity Strategies from Benchmarking
  • Return on Invested Capital (ROIC)
  • Recognizing the Signs of Success
  • PART 2 Develop Yourself to Embrace Diversity
  • Common Ideas About Diversity
  • What Exactly Is Diversity?
  • Thinking Outside the Box
  • 66 Ways We Differ 4
  • Exploring Your Values
  • How Values Affect Behavior
  • Considering Differing Values
  • Rethinking Your Biases and Assumptions
  • Letâ€?s See How This Worksâ€?Avoiding the Risks in Autopilot Thinking
  • Learning About Others
  • Exploring Diversity Through Your Interests
  • Becoming a Diversity Leader
  • Donâ€?t Fall into the Law Trap
  • Making Diversity Your C-H-O-I-C-E
  • Getting IN-IN-IN to the Diversity Mind-set
  • INterest
  • INtrospection
  • INnovation
  • Transitioning Through Change
  • Embracing Change with Confidence
  • Progress Check
  • PART 3 Leading and Communicating
  • Outlining Diversity Competencies for Managers
  • Communicating Face-to-Face
  • Cultural Differences
  • Gauging People You KnowAsking Questions to Create Rapport
  • Sense
  • Feel
  • Interpret
  • Decide and Act
  • Increasing Employee Involvement
  • Ten Tips for Managing Multicultural Employees 7
  • Putting Diversity to Work Electronically
  • Showing Your Organizationâ€?s Diversity Online
  • The Company Intranet
  • The Extranet
  • The Internet
  • Leading and Managing Diversity Online
  • Using Electronic Tools Effectively
  • E-Mail 8
  • Online Work Spaces
  • Real-Time Media
  • Ten Tips for E-Mailing Across Borders and Cultures 9
  • Progress Check
  • PART 4 Diversifying Your Workplace Successfully Recruiting for Diversity
  • Your Recruiting Strategies
  • Examining Your Attitudes About Job Candidates
  • Your Beliefs About Interview Behaviors
  • Rethinking Your Beliefs
  • Questions to Avoid During an Interview
  • Finding Employees Who Will Stay Long-Term
  • Interview Pointers
  • Introducing New Employees into the Organization
  • Retaining Diverse Talent
  • Employee Retention in Your Organization
  • Choosing Employees for Promotion
  • Broadening Your Thinking About Managerial Candidates

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