|
|
|
|
LEADER |
00000cam a2200000Mi 4500 |
001 |
EBOOKCENTRAL_ocn697755625 |
003 |
OCoLC |
005 |
20240329122006.0 |
006 |
m o d |
007 |
cr |n||||||||| |
008 |
911120e19920410caua o 000 0 eng d |
040 |
|
|
|a BIP US
|b eng
|e pn
|c S4S
|d OCLCQ
|d EBLCP
|d OCLCQ
|d ZCU
|d MERUC
|d ICG
|d OCLCO
|d OCLCF
|d OCLCQ
|d OCLCO
|d OCLCQ
|d WYU
|d DKC
|d OCLCQ
|d OCLCO
|d OCLCQ
|d OCLCO
|
019 |
|
|
|a 922967026
|
020 |
|
|
|a 9781560521198
|
020 |
|
|
|a 1560521198
|q (Book, Other)
|
029 |
1 |
|
|a AU@
|b 000050981911
|
029 |
1 |
|
|a AU@
|b 000051410009
|
029 |
1 |
|
|a DEBBG
|b BV044095588
|
035 |
|
|
|a (OCoLC)697755625
|z (OCoLC)922967026
|
037 |
|
|
|b 00042054
|
050 |
|
4 |
|a HF5438.25.C53 1992eb
|
082 |
0 |
4 |
|a 658.8/5
|
049 |
|
|
|a UAMI
|
100 |
1 |
|
|a Chapman, Elwood,
|e author.
|
245 |
1 |
0 |
|a Sales Training Basics :
|b What You Need to Know about Selling.
|
250 |
|
|
|a 3rd ed., rev.
|
260 |
|
|
|a Menlo Park :
|b Crisp Publications,
|c April 1992 ;
|a Independence :
|b CENGAGE Learning [distributor]
|
300 |
|
|
|a 1 online resource
|
336 |
|
|
|a text
|b txt
|2 rdacontent
|
337 |
|
|
|a computer
|b c
|2 rdamedia
|
338 |
|
|
|a online resource
|b cr
|2 rdacarrier
|
521 |
|
|
|a Scholarly & Professional
|b Crisp Publications, Incorporated.
|
505 |
0 |
|
|a TITLE -- COPYRIGHT -- TO THE READER -- CONTENTS -- INVITATION -- PART I ATTITUDE AND SELLING SUCCESS -- TWO WAYS TO GO (Make Your Choice Now) -- PERSONALITY AND SELLING -- CASE #1: A DECISION FOR RAMONA -- IF YOU HAVE CUSTOMER CONTACT, YOU HAVE SELLING OPPORTUNITIES -- WHAT CAN SUCCESS IN SELLING DO FOR YOU? -- YOUR ATTITUDE IS SHOWING -- EXERCISE: YOUR ATTITUDE TOWARD SELLING -- SELF-CONFIDENCE SCALE -- CHARACTERISTICS OF SUCCESSFUL SALESPEOPLE -- CASE #2: WILL JOE SURVIVE? -- FIRST IMPRESSIONS ARE CRITICAL -- COMMUNICATING YOUR BEST IMAGE
|
505 |
8 |
|
|a The psychology of sellingeliminating down periods -- part ii how to play the selling game -- selling is like playing baseball cover all the bases and make a sale -- tips on how to get to first base -- make your approach to the prospect professional, perceptive, and positive. -- most batters do not get to first base -- get to second base: a professional presentation -- second base is not automatic -- fact vs benefits -- case #3: who made the sale? -- make the move to third base -- welcome questions -- building a clientele
|
505 |
8 |
|
|a CASE #4: WHO WILL BE MOST SUCCESSFUL?YOU CAN�T WIN WITHOUT CLOSING -- GETTING HOME: HOW TO CLOSE A SALE -- HOW MUCH PERSUASION? -- CASE #5: WHO CLOSED THE SALE? -- SUMMARY -- PROVE YOU KNOW THE BASICS�REVIEW -- PART III BACK TO BASICS -- SOME THOUGHTS ON SELLING IN TOUGH TIMES -- LITTLE THINGS COUNT -- LITTLE COURTESIES COUNT BIG -- CUSTOMER SPECIAL TREATMENT EXERCISE -- SELLING VIA THE TELEPHONE -- TELEPHONE OPPORTUNITIES (Let your fingers make you successful) -- HOW TO BE A TELEPHONE PROFESSIONAL -- DOING A NUMBER ON THE TELEPHONE
|
505 |
8 |
|
|a HOW TO HANDLE THE DIFFICULT CUSTOMERTEN UNFORGIVEABLE MISTAKES -- SELLING OCCUPATIONS PAY OFF IN MANY WAYS -- CASE #6: WENDY THE WAITRESS -- SELLING AND TIME MANAGEMENT -- CASE #7: WHO WILL WIN THE TRIP TO HAWAII? -- REWARD YOURSELF -- SALES SUCCESS FORMULA -- EXERCISE: DEMONSTRATE YOUR PROGRESS -- LOOKING AHEAD -- AUTHOR�S SUGGESTED ANSWERS -- FINAL REMINDER!
|
520 |
8 |
|
|a Annotation
|b A primer for those new to selling. You?ll explore the psychology of selling, questioning techniques, closing a sale, telephone selling, and more.
|
590 |
|
|
|a ProQuest Ebook Central
|b Ebook Central Academic Complete
|
650 |
|
0 |
|a Selling.
|
650 |
|
0 |
|a Marketing.
|
650 |
|
6 |
|a Vente.
|
650 |
|
6 |
|a Marketing.
|
650 |
|
7 |
|a selling.
|2 aat
|
650 |
|
7 |
|a marketing.
|2 aat
|
650 |
|
7 |
|a Marketing
|2 fast
|
650 |
|
7 |
|a Selling
|2 fast
|
700 |
1 |
|
|a Chapman, Martha,
|e author.
|
776 |
0 |
8 |
|i Print version:
|a Chapman, Elwood.
|t Sales Training Basics.
|b 3rd ed., rev.
|d Menlo Park : Crisp Publications April 1992 Independence : CENGAGE Learning [distributor]
|w (DLC) 91077081
|
856 |
4 |
0 |
|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=3116960
|z Texto completo
|
938 |
|
|
|a EBL - Ebook Library
|b EBLB
|n EBL3116960
|
994 |
|
|
|a 92
|b IZTAP
|