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Measuring Customer Satisfaction : a Guide to Managing Quality Service.

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Detalles Bibliográficos
Clasificación:	Libro Electrónico
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	Menlo Park : Crisp Publications, Jan. 1993.
Colección:	Fifty-Minute series.
Temas:	Consumer satisfaction. Customer services > Evaluation. Consommateurs > Satisfaction. Service à la clientèle > Évaluation. Consumer satisfaction Customer services > Evaluation
Acceso en línea:	Texto completo

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