Management Innovation and Library Services.

The second of two e-books comprising selected papers from the 3rd Shanghai International Library Forum (2006). Covers subjects such as leadership, volunteering, customer service, TQM in libraries, and working with Generation D.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: O'Connor, Stephen (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bingley : Boulder : Emerald Group Pub. NetLibrary, Inc. [distributor] Jan. 2007
Temas:
Library science > Congresses.
Information science > Congresses.
Bibliothéconomie > Congrès.
Sciences de l'information > Congrès.
Information science
Library science
Conference papers and proceedings
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Fostering innovation in library management and leadership; Engaging active citizenry among Singaporeans, young and old, at the Singapore public libraries; Study and analysis of information on the reader's potential discontent in an academic library; Developing knowledge innovation culture of libraries; Embracing customer service in libraries; The heretical library manager for the future; Investigation and analysis of current use of electronic resources in university libraries.
  • Working with Generation-D: adopting and adapting to cultural learning and changeResearch on reader self-service in a public library; Note from the publisher.

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