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Retail selling skills /

1. Introduction to Retailing 2. Requirement Mapping for Retail Sales 3. Customer Identification and Approach 4. Customer Needs Identification 5. Importance of Product 6. 'Buying' - A Memorable Experience 7. Closing a Sale Case Study.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Kati, Sumit
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Mumbai [India] : Himalaya Pub. House, 2010.
Edición:1st ed.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • 1. Introduction to retailing
  • 2. Requirement mapping for retail sales
  • 3. Customer identification and approach
  • 4. Customer needs identification
  • 5. Importance of product
  • 6. 'Buying'
  • a memorable experience
  • 7. Closing a sale
  • Case study.