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Accountability : Managing for Maximum Results.
Annotation
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Menlo Park : Independence :
Crisp Publications, CENGAGE Learning [distributor]
Oct. 2001 ;
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| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a2200000Mi 4500 | ||
|---|---|---|---|
| 001 | EBOOKCENTRAL_ocn697467841 | ||
| 003 | OCoLC | ||
| 005 | 20240329122006.0 | ||
| 006 | m o d | ||
| 007 | cr |n||||||||| | ||
| 008 | 010813e20011019caua o 000 0 eng d | ||
| 040 | |a BIP US |b eng |e pn |c S4S |d OCLCQ |d CNNAI |d OCLCO |d OCLCF |d OCLCQ |d EBLCP |d OCLCQ |d ZCU |d MERUC |d OCLCQ |d ICG |d OCLCQ |d DKC |d AU@ |d OCLCQ |d OCLCO |d OCLCQ |d OCLCO |d OCLCL | ||
| 019 | |a 922967006 | ||
| 020 | |a 9781560526476 | ||
| 020 | |a 1560526475 |q (Book, Other) | ||
| 029 | 1 | |a DEBBG |b BV044095543 | |
| 035 | |a (OCoLC)697467841 |z (OCoLC)922967006 | ||
| 037 | |b 00042054 | ||
| 050 | 4 | |a HF5549.12.L56 2002 | |
| 082 | 0 | 4 | |a 658.302 L793 2001 [ONLINE] |
| 049 | |a UAMI | ||
| 100 | 1 | |a Lloyd, Sam, |e author. | |
| 245 | 1 | 0 | |a Accountability : |b Managing for Maximum Results. |
| 260 | |a Menlo Park : |b Crisp Publications, |c Oct. 2001 ; |a Independence : |b CENGAGE Learning [distributor] | ||
| 300 | |a 1 online resource | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 520 | 8 | |a Annotation |b These days, the manager-employee relationship is more of a partnership than ever before. In today's workplace, each employee is considered "part of the team." Real teamwork is achieved when everyone works together with a high level of trust and cooperation. That's where accountability steps in. This book can help you, as a manager or team leader, get the most out of your team members with exercises and case studies designed to promote maximum accountability for each employee. | |
| 520 | 8 | |a Annotation |b The "50-Minute series is a collection of over 200 books that have a common goal--a simple, direct, self-study approaches to topics. Designed to be brief and highly interactive, "50-Minute Books offer a single-minded approach to developing the skills needed in today's workplace. The promise is in the name, the books can be read in one or two evenings, or in one concentrated sitting. The "50-Minute Books in this catalog have helped millions of readers to understand the changing needs of the workplace and to find the ways to grow, adapt, and develop new skills at their own pace. Because these are books that describe and teach the fundamental and specialized skills people need today to succeed, individuals will seek them out. Managers will look here for help too--the businesses in any sizeable community often spend more on training people, and teaching them new skills, than the average school district spends on educating children. Crisp is a familiar name in the business marketplace, and every year we hear from, trainers, executives, supervisors, and workers at every level about how useful the "50-Minute Books are. If you would like to know more about how we can help you to help your customers, and find the potential sales in your business community, please let our reps know or contact Crisp Trade Sales. Sound guidance on how a manager can create an environment in which personal responsibility is a key element and old books of rules are not the norm. Just as an enormous amount of freedom can be granted to the individual, it is also be reasonable to expect that the same person would take responsibility for their activity, and that any working groups will accept a similar level of jointresponsibility for carrying out tasks and assignments. | |
| 521 | |a Scholarly & Professional |b Crisp Publications, Incorporated. | ||
| 505 | 0 | |a Title -- Copyright -- About the Author -- How to Use This Book -- Preface -- Contents -- PART 1 The Case for Accountability -- Getting Work Done Through Others -- Case Study: Sharing the Workload -- Gathering Feedback -- HOW AM I DOING? -- PART 2 The Manager/Employee Relationship -- Establishing Positive Expectations -- Self-Fulfilling Prophecy -- Case Study: A Negative Self-Fulfilling Prophecy -- Putting Self-Fulfilling Prophecy to Work -- Case Study: A Positive Self-Fulfilling Prophecy -- Creating Rapport -- Using the Pacing Technique | |
| 505 | 8 | |a Improving Listening SkillsCommon Responses and Their Risks -- Diffusing Emotion Through Active Listening -- Listening with Empathy -- Lessening Employee Dependency -- The Cycle of Dependency -- The Downward Spiral -- Promoting Accountability -- Developing Relationship Contracts -- A Valid Contract -- Mutual Agreement -- Mutual Benefit -- Mutual Ability -- Legality -- DRAFT YOUR OWN CONTRACT -- PART 3 Leadership & Management Skills -- Defining Leadership -- Setting Goals to Communicate Your Vision -- Involving Employees to Create Buy-In | |
| 505 | 8 | |a Determining the Action StepsEmpowering Employees Through Delegating -- Why Is Delegation So Difficult? -- Case Study: Delegating or Dumping? -- Preparing To Delegate -- The Delegation Discussion -- Case Study: Delegating to Empower -- Recovering and Learning from Mistakes -- The Cost of Mishandling Mistakes -- Case Study: One Mistake Leads to Another -- Coaching Employees Through Their Mistakes -- Case Study: A Positive Learning Experience -- PART 4 Communication Tools That Build Accountability -- Matching Personality Type -- The Four Personality Types | |
| 505 | 8 | |a Delegating to Personality TypeCommunicating Win-Win Messages -- Nonassertive -- Aggressive -- Assertive -- Body Language Speaks Volumes -- Case Study: Accountability through Communication -- Giving Strokes to Get Results -- The Need for Attention -- What You Stroke Is What You Get! -- Stroking in the Workplace -- A Recognition Certificate -- Confronting Unacceptable Behavior -- The Positive Side of Confrontation -- Caring Confrontation Formula -- 1 Identify the behavior. -- 2 Identify the tangible effects. -- 3 Identify your own feelings. | |
| 505 | 8 | |a 4 Identify the change you desire.Case Study: Antagonizing Co-Workers -- Confrontation Made Easy -- Engage in Active Listening -- Performing a Relationship Audit -- THE RELATIONSHIP AUDIT WORKSHEET -- Discussing the Relationship Audit -- A Sample Relationship Audit Discussion -- Comments about the Sample Discussion -- The Discussion Continues -- Additional Comments -- PART 5 Follow-Up Ideas for Skill Development -- Maintain Your Momentum -- Establish an Action Plan -- Reward Yourself -- Continue to Work at It -- APPENDIX | |
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Supervision of employees. | |
| 650 | 0 | |a Responsibility. | |
| 650 | 0 | |a Personnel management. | |
| 650 | 6 | |a Personnel |x Supervision. | |
| 650 | 6 | |a Responsabilité. | |
| 650 | 6 | |a Personnel |x Direction. | |
| 650 | 7 | |a Personnel management |2 fast | |
| 650 | 7 | |a Responsibility |2 fast | |
| 650 | 7 | |a Supervision of employees |2 fast | |
| 758 | |i has work: |a Accountability (Text) |1 https://id.oclc.org/worldcat/entity/E39PCYmdmFxMmVfMXvWH4KKfdP |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Lloyd, Sam. |t Accountability. |d Menlo Park : Crisp Publications Oct. 2001 Independence : CENGAGE Learning [distributor] |w (DLC) 2001095523 |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=3116915 |z Texto completo |
| 994 | |a 92 |b IZTAP | ||