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|a Simchi-Levi, David.
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|a Operations rules :
|b delivering customer value through flexible operations /
|c David Simchi-Levi.
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|a Cambridge, Mass. :
|b MIT Press,
|c ©2010.
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|a 1 online resource (x, 239 pages) :
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|a Includes bibliographical references and index.
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|a The value of operations -- From customer value to operations strategy -- Matching products, markets, and strategies -- Procurement and supply contracts as competitive weapons -- Risk mitigation strategies -- Rethinking the role of information technology -- System flexibility -- Process flexibility -- Product design flexibility -- The impact of oil price volatility -- Doing well by doing good -- Barriers to success.
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|a In recent years, management gurus have urged businesses to adopt such strategies as just-in-time, lean manufacturing, offshoring, and frequent deliveries to retail outlets. But today, these much-touted strategies may be risky. Global financial turmoil, rising labor costs in developing countries, and huge volatility in the price of oil and other commodities can disrupt a company's entire supply chain and threaten its ability to compete. In Operations Rules, David Simchi-Levi identifies the crucial element in a company's success: the link between the value it provides its customers and its operations strategies. And he offers a set of scientifically and empirically based rules that management can follow to achieve a quantum leap in operations performance. Flexibility, says Simchi-Levi, is the single most important capability that allows firms to innovate in their operations and supply chain strategies. A small investment in flexibility can achieve almost all the benefits of full flexibility. And successful companies do not all pursue the same strategies. Amazon and Wal-Mart, for example, are direct competitors but each focuses on a different market channel and provides a unique customer value proposition-- Amazon, large selection and reliable fulfillment; Wal-Mart, low prices-- that directly aligns with its operations strategy. Simchi-Levi's rules--regarding such issues as channels, price, product characteristics, value-added service, procurement strategy, and information technology--transform operations and supply chain management from an undertaking based on gut feeling and anecdotes to a science.
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|a English.
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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650 |
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|a Business logistics.
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|a Operations research.
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|a Consumer satisfaction.
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|a Logistique (Organisation)
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|a Recherche opérationnelle.
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|a Consommateurs
|x Satisfaction.
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|a BUSINESS & ECONOMICS
|x Operations Research.
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|i has work:
|a Operations rules (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCGkhmJDgtWKJRrgBgVrtYX
|4 https://id.oclc.org/worldcat/ontology/hasWork
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|i Print version:
|a Simchi-Levi, David.
|t Operations rules.
|d Cambridge, Mass. : MIT Press, ©2010
|z 9780262014748
|w (DLC) 2010008700
|w (OCoLC)588998862
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