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Managerial communication /

Communication may seem easy since everyone communicates, but so is running since everyone can run. Yet, runners need training when they have to compete. Managers need training to hone their natural communication ability into a fine skill. Effectiveness of communication is not measured by its speed,...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Rai, Urmila
Otros Autores: Rai, S. M.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Mumbai [India] : Himalaya Pub. House, 2009.
Edición:1st ed.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover13;
  • Contents13;
  • Management Communication
  • Objectives of Communication
  • Forms of Communication
  • Barriers and Gateways to Effective Communication
  • Non
  • verbal Communication
  • Cross Cultural Communication
  • Listening
  • Speaking Skills
  • Business and Social Etiquette
  • Making Presentations and Speeches
  • Interview Techniques
  • Meetings
  • Essentials of Effective Managerial Writing
  • Structure and Format of Business Letters
  • Letter Writing Techniques
  • Enquiries and Replies
  • Orders and Replies
  • Complaints, Claims and Adjustments
  • Collection Letters
  • Sales Letters
  • Banking Correspondence
  • Agency Letters
  • Job Application and Interview Letters
  • Memos, Circulars, Notices
  • Reports
  • Types and Structure
  • Wrtting A Report13.