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Public management and complexity theory : richer decision-making in public services /
That public services exhibit unpredictability, novelty and, on occasion, chaos, is an observation with which even a casual observer would agree. Existing theoretical frameworks in public management fail to address these features, relying more heavily on attempts to eliminate unpredictability through...
| Clasificación: | Libro Electrónico |
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| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
Routledge,
2011.
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| Colección: | Routledge critical studies in public management ;
6. |
| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | That public services exhibit unpredictability, novelty and, on occasion, chaos, is an observation with which even a casual observer would agree. Existing theoretical frameworks in public management fail to address these features, relying more heavily on attempts to eliminate unpredictability through increased reliance on measurable performance objectives, improved financial and human resource management techniques, decentralisation of authority and accountability and resolving principal-agent behaviour pathologies. |
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| Descripción Física: | 1 online resource (xv, 231 pages) : illustrations |
| Bibliografía: | Includes bibliographical references and index. |
| ISBN: | 9780203841600 0203841603 9781136899898 1136899898 9781136899843 1136899847 9781136899881 113689988X 9780415654029 0415654025 |