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Gratuity : a contextual understanding of tipping norms from the perspective of tipped employees /

Gratuity is based on interviews with 425 people in more than 50 occupational categories. The respondents from across the U.S. reflect the diversity of the population but have one thing in common: they earn tips. A tip is a price set almost entirelyby a customer, less connected to demand than to soci...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Seltzer, Richard A., 1951-
Otros Autores: Ochs, Holona LeAnne
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Lanham, Md. : Lexington Books/Rowman & Littlefield, ©2010.
Temas:
Acceso en línea:Texto completo
Descripción
Sumario:Gratuity is based on interviews with 425 people in more than 50 occupational categories. The respondents from across the U.S. reflect the diversity of the population but have one thing in common: they earn tips. A tip is a price set almost entirelyby a customer, less connected to demand than to social code. In the U.S., tipping remains one of our most controversial, confusing, and highly variable norms. In their own words, respondents present their perspectives regarding their compensation as wellas what they like and dislike about work. Understanding what people think about tipping and how t.
Descripción Física:1 online resource (xxxii, 277 pages)
Bibliografía:Includes bibliographical references (pages 269-273) and index.
ISBN:9780739144244
0739144243
1282581945
9781282581944
9786612581946
6612581948