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Behind Human Error.
Human error is cited over and over as a cause of incidents and accidents. The result is a widespread perception of a "human error problem", and solutions are thought to lie in changing the people or their role in the system. For example, we should reduce the human role with more automation...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Farnham :
Ashgate Pub.,
2010.
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| Edición: | 2nd ed. |
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; Contents; List of figures; List of tables; Acknowledgments; Reviews for Behind Human Error, Second Edition; About the Authors; Preface; Part I An Introduction to the Second Story; 1 The Problem with "Human Error"; 2 Basic Premises; Part II Complex systems failure; 3 Linear and Latent Failure Models; 4 Complexity, Control and Sociological Models; 5 Resilience engineering; Part III Operating at the sharp end; 6 Bringing knowledge to bear in context; 7 Mindset; 8 Goal Conflicts; Part IV How design can induce error; 9 Clumsy use of technology.
- 10 How computer-based artifacts shape cognition and collaboration11 Mode error in supervisory control; 12 How practitioners adapt to clumsy technology; Part V Reactions to failure; 13 Hindsight bias; 14 Error as information; 15 Balancing accountability and learning; 16 Summing up: how to go behind the label "human error"; References; Index.