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Managing sticky situations at work : communication secrets for success in the workplace /

Managing Sticky Situations at Work: Communication Secrets for Success in the Workplace gives employers and employees the tools they need to resolve uncomfortable, unproductive workplace conflicts in a forthright, sensitive, and systematic way. This necessary and timely title gives readers examples o...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Curtis, Joan C., 1950-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Santa Barbara, Calif. : Praeger/ABC-CLIO, ©2009.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Curtis, Joan C.,  |d 1950-  |1 https://id.oclc.org/worldcat/entity/E39PCjBFhbhXmwhyQgBkY4tmHP 
245 1 0 |a Managing sticky situations at work :  |b communication secrets for success in the workplace /  |c Joan C. Curtis. 
260 |a Santa Barbara, Calif. :  |b Praeger/ABC-CLIO,  |c ©2009. 
300 |a 1 online resource (xv, 213 pages) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
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504 |a Includes bibliographical references and index. 
505 0 |a The Say It Just Right (SIJR) model -- Personality overlay -- Sticky situations with your boss -- Sticky situations with co-workers -- Sticky situations with clients -- Sticky situations with subordinates -- Sticky situations in meetings -- Sticky romantic situations in the office -- Sticky interview situations -- Sticky etiquette situations -- Sticky e-situations -- Sticky situations on the home front. 
588 0 |a Print version record. 
520 |a Managing Sticky Situations at Work: Communication Secrets for Success in the Workplace gives employers and employees the tools they need to resolve uncomfortable, unproductive workplace conflicts in a forthright, sensitive, and systematic way. This necessary and timely title gives readers examples of common, real-life workplace situations, followed up with a new and effective way to respondÑthe Say It Just Right model of communicationÑapplied to each case.''Managing Sticky Situations at Work ranges over a myriad of all-too-familiar problems involving and affecting bosses, co-workers, clients, and subordinates. Examples come from the health care professions, information technology companies, small businesses, retail, the public sector, and other sources. From back-stabbing and personality clashes, to bullying bosses and awkward office romances, to inappropriate Internet use and nasty emails, it gives readers recognizable scenarios, practical solutions, and the parameters to help them Òsay it just rightÓ when it is time to act.' 
546 |a English. 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Communication in management. 
650 6 |a Communication en gestion. 
650 7 |a BUSINESS & ECONOMICS  |x Business Communication  |x General.  |2 bisacsh 
650 7 |a Communication in management  |2 fast 
655 7 |a dissertations.  |2 aat 
655 7 |a Academic theses  |2 fast 
655 7 |a Academic theses.  |2 lcgft 
655 7 |a Thèses et écrits académiques.  |2 rvmgf 
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776 0 8 |i Print version:  |a Curtis, Joan C., 1950-  |t Managing sticky situations at work.  |d Santa Barbara, Calif. : Praeger/ABC-CLIO, ©2009  |z 9780313362781  |w (DLC) 2009011685  |w (OCoLC)317383458 
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