Collaborative approaches to resolving conflict /

Illustrated with recent examples of what can go wrong, and how to respond most appropriately, this text explains the major approaches to managing disputes at home, in the workplace or school, within communities, and in the international arena.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Isenhart, Myra Warren
Otros Autores: Spangle, Michael
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Thousand Oaks, Calif. : Sage Publications, ©2000.
Temas:
Conflict management.
Dispute resolution (Law)
Gestion des conflits.
Règlement de conflits.
SOCIAL SCIENCE > Violence in Society.
Conflict management
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Theoretical perspectives
  • Conflict in action
  • Negotiation
  • Mediation
  • Facilitation
  • Hybrids : arbitration
  • Hybrids : judicial processes
  • Designing systems for conflict management
  • Training and education
  • Summary of practitioner insights.

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