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Culture and career development /

This e-book deals with aspects of culture and career development in hospitality and tourism management. Many studies have assumed the importance of cultural values and/or personality in the service orientation of individuals. The findings presented here, however, emphasize the importance of training...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Johns, Nick
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bradford : Emerald Group Press, ©2007.
Colección:International journal of contemporary hospitality management ; v. 19, no. 2.
Temas:
Acceso en línea:Texto completo
Descripción
Sumario:This e-book deals with aspects of culture and career development in hospitality and tourism management. Many studies have assumed the importance of cultural values and/or personality in the service orientation of individuals. The findings presented here, however, emphasize the importance of training and development in preparing individuals to give service. This is heartening to the industry, which faces increasing challenges through globalization and immigration. From these studies it seems that not only can the predisposition to service as a whole be fostered by training, but also front line.
Descripción Física:1 online resource (81 pages).
Bibliografía:Includes bibliographical references.
ISBN:9781846633713
1846633710
ISSN:0959-6119 ;