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An introduction to quality assurance in health care /

Avedis Donabedian's name is synonymous with quality of medical care. He unravelled the mystery behind the concept by defining it in clear operational terms and provided detailed blueprints for both its measurement (known as quality assessment) and its improvement (known as quality assurance). M...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Donabedian, Avedis
Otros Autores: Bashshur, Rashid, 1933-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oxford ; New York : Oxford University Press, 2003.
Temas:
Acceso en línea:Texto completo
Descripción
Sumario:Avedis Donabedian's name is synonymous with quality of medical care. He unravelled the mystery behind the concept by defining it in clear operational terms and provided detailed blueprints for both its measurement (known as quality assessment) and its improvement (known as quality assurance). Many before him claimed that quality couldn't be defined in concrete objective terms. He demonstrated that quality is an attribute of a system which he called structure, a set of organized activities which he called process, and an outcome which results from both. In this book Donabedian tells the full story of quality assessment and assurance in simple, clear terms. He defines the meaning of quality, explicates its components, and provides clear and systematic guides to its assessment and enhancement. His style is lucid, succinct, systematic and yet personal, almost conversational.
Descripción Física:1 online resource (xxxii, 200 pages) : illustrations
Bibliografía:Includes bibliographical references and index.
ISBN:1280837969
9781280837968
0199748020
9780199748020
9786610837960
6610837961