Effective communication : a workbook for social care workers /
"The Knowledge and Skills for Social Care Workers series features accessible open learning workbooks which tackle a range of key subjects relevant to people working with adults in residential or domiciliary settings. Not just a source of guidance, these workbooks are also designed to meet the r...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
London :
Jessica Kingsley,
2009.
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Colección: | Knowledge and skills for social care workers.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Introduction
- Chapter 1. Why We Need to be Able to Communicate
- Chapter 2. Communication Within Your Team, Families and Outside Agencies
- Chapter 3. Capacity to Make a Decision
- Chapter 4. Communication Profiles/Communication Passport
- Chapter 5. The Different Ways We Communicate
- Chapter 6. Providing Opportunities to Communicate
- Chapter 7. Communication Cycle
- Chapter 8. Listening Skills
- Chapter 9. Factors Affecting Communication
- Chapter 10. Visual Reminders
- Chapter 11. Stimulation
- Chapter 12. Feelings and Emotions
- Chapter 13. Relationships
- Chapter 14. Alternative Ways of Communicating
- Chapter 15. Making Choices
- Chapter 16. Body Language
- Chapter 17. Supporting People Who: Are shy. Have a Hearing Loss. Are Deaf, Hard of Hearing, Speech-Impaired and/or Hearing Persons. Have a Visual Impairment. Have Dementia. Have a Physical Disability. Have a Learning Disability
- Chapter 18. Identity, Self-Esteem and Image
- Chapter 19. Sensitive and Complex Issues
- Chapter 20. Power
- Chapter 21. Human Growth and Development
- Chapter 22. Recording and Reporting
- Chapter 23. Confidentiality
- Chapter 24. The Data Protection Act
- Chapter 25. The Access of Health Records Act 1990
- Self-Assessment Tool
- Certificate
- References
- Useful Websites.