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Six Sigma in HR Transformation : Achieving Excellence in Service Delivery.
This concise guide is ideal for project and programme managers involved in business transformation; HR managers as well as Six Sigma specialists seeking to understand its applications within human resources. Mircea Albeanu and Ian Hunter explain some of the basic concepts to show how applying Six Si...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Farnham :
Ashgate Pub.,
2010.
|
| Colección: | Gower HR transformation series.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 100 | 1 | |a Albeanu, Mircea. | |
| 245 | 1 | 0 | |a Six Sigma in HR Transformation : |b Achieving Excellence in Service Delivery. |
| 260 | |a Farnham : |b Ashgate Pub., |c 2010. | ||
| 300 | |a 1 online resource (143 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a The Gower HR Transformation Series | |
| 505 | 0 | |a Cover; Contents; List of Figures; List of Tables; 1 Introduction; 2 Six SigmaTeams, Projects and Techniques; 3 Six Sigma Methodologies; 4 Lessons Learned from Delivering High Impact Six Sigma Projects; Appendix 1 Example Project Charter; Appendix 2 Software Packages Used for Six Sigma Projects; Appendix 3 List of Useful Statistical Formulas; Further Reading. | |
| 520 | |a This concise guide is ideal for project and programme managers involved in business transformation; HR managers as well as Six Sigma specialists seeking to understand its applications within human resources. Mircea Albeanu and Ian Hunter explain some of the basic concepts to show how applying Six Sigma tools and methodologies can be used to manage the practical challenges of improving HR operations to meet your organization's expectations, at a lower cost and with greater efficiency. Examples are drawn from Orion Partners' work using Six Sigma tools with international organizations over the las. | ||
| 588 | 0 | |a Print version record. | |
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Service industries |x Quality control. | |
| 650 | 0 | |a Consumer satisfaction |x Statistical methods. | |
| 650 | 6 | |a Services (Industrie) |x Qualité |x Contrôle. | |
| 650 | 6 | |a Consommateurs |x Satisfaction |x Méthodes statistiques. | |
| 650 | 7 | |a Consumer satisfaction |x Statistical methods |2 fast | |
| 650 | 7 | |a Service industries |x Quality control |2 fast | |
| 700 | 1 | |a Hunter, Ian. | |
| 700 | 1 | |a Radford, Jo. | |
| 758 | |i has work: |a Six Sigma in HR transformation (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGk4dBMRHwV47D7Dcyth73 |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 1 | |z 9780566091643 | |
| 830 | 0 | |a Gower HR transformation series. | |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=533023 |z Texto completo |
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