Six Sigma in HR Transformation : Achieving Excellence in Service Delivery.

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This concise guide is ideal for project and programme managers involved in business transformation; HR managers as well as Six Sigma specialists seeking to understand its applications within human resources. Mircea Albeanu and Ian Hunter explain some of the basic concepts to show how applying Six Si...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Albeanu, Mircea
Otros Autores: Hunter, Ian, Radford, Jo
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Farnham : Ashgate Pub., 2010.
Colección:Gower HR transformation series.
Temas:
Service industries > Quality control.
Consumer satisfaction > Statistical methods.
Services (Industrie) > Qualité > Contrôle.
Consommateurs > Satisfaction > Méthodes statistiques.
Consumer satisfaction > Statistical methods
Service industries > Quality control
Acceso en línea:Texto completo
Descripción
Sumario:This concise guide is ideal for project and programme managers involved in business transformation; HR managers as well as Six Sigma specialists seeking to understand its applications within human resources. Mircea Albeanu and Ian Hunter explain some of the basic concepts to show how applying Six Sigma tools and methodologies can be used to manage the practical challenges of improving HR operations to meet your organization's expectations, at a lower cost and with greater efficiency. Examples are drawn from Orion Partners' work using Six Sigma tools with international organizations over the las.
Descripción Física:1 online resource (143 pages)
ISBN:9780566091650
0566091658

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