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Policy in action : the challenge of service delivery /
Modern governments have undergone significant change over the past 30 years. Such change has impacted on the way governments structure their organisations, deliver services and relate to their citizenry. But how has public policy formulation changed and affected the design and delivery of government...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Sydney, NSW :
UNSW Press,
©2010.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 082 | 0 | 4 | |a 320.6 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Wanna, John. | |
| 245 | 1 | 0 | |a Policy in action : |b the challenge of service delivery / |c John Wanna, John Butcher, Benoît Freyens. |
| 260 | |a Sydney, NSW : |b UNSW Press, |c ©2010. | ||
| 300 | |a 1 online resource (xii, 321 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 520 | |a Modern governments have undergone significant change over the past 30 years. Such change has impacted on the way governments structure their organisations, deliver services and relate to their citizenry. But how has public policy formulation changed and affected the design and delivery of government programs and services in Australia? Policy in Action is the first book to address this question, offering descriptive accounts of how public services programs are designed and implemented and how they might be better managed. | ||
| 504 | |a Includes bibliographical references (pages 305-314) and index. | ||
| 505 | 0 | |a Introduction: Policy in action -- the challenge of service delivery and implementation -- The transformation of the service delivery state -- The politics of service delivery -- Understanding the economics of service delivery -- Choices in delivery -- Purchasing services -- Who is being served? -- Program design and planning -- Program implementation and management -- Performance management -- Public sector governance and networked delivery -- The future of policy and service delivery. | |
| 588 | 0 | |a Print version record. | |
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Policy sciences. | |
| 650 | 0 | |a Public administration. | |
| 650 | 6 | |a Sciences de la politique. | |
| 650 | 6 | |a Administration publique (Science) | |
| 650 | 7 | |a Policy sciences |2 fast | |
| 650 | 7 | |a Public administration |2 fast | |
| 700 | 1 | |a Butcher, John. | |
| 700 | 1 | |a Freyens, Benoit. | |
| 758 | |i has work: |a Policy in action (Text) |1 https://id.oclc.org/worldcat/entity/E39PCFMCDCdcB86ggJbfCqkPw3 |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Wanna, John. |t Policy in action. |d Sydney, NSW : UNSW Press, 2010 |z 9781921410727 |w (OCoLC)415894907 |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=533839 |z Texto completo |
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