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Policy in action : the challenge of service delivery /
Modern governments have undergone significant change over the past 30 years. Such change has impacted on the way governments structure their organisations, deliver services and relate to their citizenry. But how has public policy formulation changed and affected the design and delivery of government...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Sydney, NSW :
UNSW Press,
©2010.
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| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | Modern governments have undergone significant change over the past 30 years. Such change has impacted on the way governments structure their organisations, deliver services and relate to their citizenry. But how has public policy formulation changed and affected the design and delivery of government programs and services in Australia? Policy in Action is the first book to address this question, offering descriptive accounts of how public services programs are designed and implemented and how they might be better managed. |
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| Descripción Física: | 1 online resource (xii, 321 pages) |
| Bibliografía: | Includes bibliographical references (pages 305-314) and index. |
| ISBN: | 9781742232065 174223206X 1921410728 9781921410727 |