Digital Government : Technology and Public Sector Performance.

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Few developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West discusses how new technology is altering governmental performance, the political process, and democracy itself by improving government respons...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: West, Darrell M.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Princeton : Princeton University Press, 2010.
Temas:
Internet in public administration > United States.
Administrative agencies > United States > Data processing > Evaluation.
Political participation > United States > Computer network resources.
Democracy.
Internet dans l'administration publique > États-Unis.
Administrative agencies > Data processing > Evaluation
Democracy
Internet in public administration
Political participation > Computer network resources
United States
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; Title; Copyright; Contents; List of Tables; Preface; CHAPTER 1 Scope, Causes, and Consequences of Electronic Government; CHAPTER 2 Bureaucratic, Fiscal, and Political Contexts; CHAPTER 3 The Content of American Government Websites; CHAPTER 4 Explaining E-Government Performance; CHAPTER 5 The Case of Online Tax Filing; CHAPTER 6 Public Outreach and Responsiveness; CHAPTER 7 Citizen Use of E-Government; CHAPTER 8 Trust and Confidence in E-Government; CHAPTER 9 Global E-Government; CHAPTER 10 Democratization and Technological Change.
  • APPENDIX I: Coding Instructions for Government Website Content AnalysisAPPENDIX II: Global E-Government Rankings; APPENDIX III: E-Government Best Practices; Notes; Index.

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