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Managing Market Relationships : Methodological and Empirical Insights.

Managing Marketing Relationships explains what relationship marketing entails, how it is implemented, how it evolves, and how it is controlled. Readers are introduced to the buyer-seller market exchange model that recognizes the importance of relationship marketing but argues that it should co-exist...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Lindgreen, Adam
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Farnham : Ashgate Pub., 2008.
Temas:
Acceso en línea:Texto completo
Descripción
Sumario:Managing Marketing Relationships explains what relationship marketing entails, how it is implemented, how it evolves, and how it is controlled. Readers are introduced to the buyer-seller market exchange model that recognizes the importance of relationship marketing but argues that it should co-exist with traditional marketing. To avoid the one-size-fits-all approach to relationships, that so often leads to the premature death of managers' efforts, a relationship management assessment tool is provided that helps companies to question, identify, and prioritize critical aspects of relationship ma.
Descripción Física:1 online resource (245 pages)
ISBN:9781409403418
1409403416
1282344765
9781282344761