Service science : design for scaling and transformation /

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Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does 'a connected world' mean? Does...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hsu, Cheng, 1951-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hackensack, NJ : World Scientific, ©2009.
Temas:
Multidisciplinary design optimization.
Engineering services marketing.
Service industries > Design.
System design > Information resources.
Optimisation multidisciplinaire (Conception technique)
Sociétés d'ingénieurs-conseils > Marketing.
Conception de systèmes > Sources d'information.
COMPUTERS > Management Information Systems.
Engineering services marketing
Multidisciplinary design optimization
Service industries > Design
Civil & Environmental Engineering.
Civil Engineering.
Engineering & Applied Sciences.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Preface; Contents; Chapter 1. Service, Knowledge Economy, and the Transformation of the Digitally Connected World; Chapter 2. Defining the Interdisciplinary Nature of Service Science: Some Research Problems; Chapter 3. Exploring New Frontiers: The Digital Connections Scaling Model; Chapter 4. The Population Orientation Paradigm and Cyber-Enabled Knowledge System Design; Chapter 5. Quintessential Digitally Connected Service: New Business Designs on the Web; Chapter 6. A Design Methodology for Service Cocreation Enterprise Information Systems: The DCS Contributions.

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