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Service science : design for scaling and transformation /

Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does 'a connected world' mean? Does...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hsu, Cheng, 1951-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hackensack, NJ : World Scientific, ©2009.
Temas:
Acceso en línea:Texto completo

MARC

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245 1 0 |a Service science :  |b design for scaling and transformation /  |c Cheng Hsu. 
260 |a Hackensack, NJ :  |b World Scientific,  |c ©2009. 
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504 |a Includes bibliographical references (pages 287-296) and index. 
520 |a Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does 'a connected world' mean? Does service require a different kind of design science? What will be the next waves of the Web? How to support universal value co-creation? How to unite Cyberspace wilt physical space? Is it feasible to connect information resources everywhere? To answer these questions, the book presents and substantiates a dig. 
588 0 |a Print version record. 
505 0 |a Preface; Contents; Chapter 1. Service, Knowledge Economy, and the Transformation of the Digitally Connected World; Chapter 2. Defining the Interdisciplinary Nature of Service Science: Some Research Problems; Chapter 3. Exploring New Frontiers: The Digital Connections Scaling Model; Chapter 4. The Population Orientation Paradigm and Cyber-Enabled Knowledge System Design; Chapter 5. Quintessential Digitally Connected Service: New Business Designs on the Web; Chapter 6. A Design Methodology for Service Cocreation Enterprise Information Systems: The DCS Contributions. 
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650 0 |a Multidisciplinary design optimization. 
650 0 |a Engineering services marketing. 
650 0 |a Service industries  |x Design. 
650 0 |a System design  |x Information resources. 
650 6 |a Optimisation multidisciplinaire (Conception technique) 
650 6 |a Sociétés d'ingénieurs-conseils  |x Marketing. 
650 6 |a Conception de systèmes  |x Sources d'information. 
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650 7 |a Multidisciplinary design optimization  |2 fast 
650 7 |a Service industries  |x Design  |2 fast 
650 7 |a Civil & Environmental Engineering.  |2 hilcc 
650 7 |a Civil Engineering.  |2 hilcc 
650 7 |a Engineering & Applied Sciences.  |2 hilcc 
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