Key performance indicators : developing, implementing, and using winning KPIs /

Mostrar otras versiones (4)

An in-depth look at how to create and use key performance indicators (KPIs). By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, Key P...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Parmenter, David
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, N.J. : John Wiley & Sons, ©2010.
Edición:2nd ed.
Temas:
Performance technology.
Performance standards.
Organizational effectiveness.
Rendement au travail > Normes.
Efficacité organisationnelle.
BUSINESS & ECONOMICS > Quality Control.
BUSINESS & ECONOMICS > Total Quality Management.
Evaluation du personnel.
Efficacité.
Rapport capital-travail.
Productivité du travail.
Organizational effectiveness
Performance standards
Performance technology
Implementation
Kennzahlensystem
Leistungsmessung
Unternehmen
economics > technology.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Introduction
  • Foundation stones for implementing key performance indicators
  • Developing and using KPIs : a 12-step model
  • KPI team resource kit
  • Templates for reporting performance measures
  • Facilitator's resource kit
  • Critical success factors kit
  • Brainstorming performance measures
  • Implementation variations for small-to-medium enterprises and not-for-profit organizations
  • Implementation lessons.

Ejemplares similares