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Key performance indicators : developing, implementing, and using winning KPIs /
An in-depth look at how to create and use key performance indicators (KPIs). By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, Key P...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Hoboken, N.J. :
John Wiley & Sons,
©2010.
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| Edición: | 2nd ed. |
| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | An in-depth look at how to create and use key performance indicators (KPIs). By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, Key Performance Indicators is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools, including: The four foundation stones that lead the development and use of KPIs; A 12-step model for developing and using KPIs with guidelines; A KPI resource kit including worksheets, workshop programs, and questionnaires; A new and pragmatic approach to finding critical success factors. |
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| Descripción Física: | 1 online resource (xix, 299 pages) : illustrations |
| Bibliografía: | Includes bibliographical references and index. |
| ISBN: | 9780470593196 0470593199 1282549782 9781282549784 9786612549786 6612549785 |