Tabla de Contenidos:
  • Computer Chips and Paper Clips
  • Copyright
  • Contents
  • Volume II: Case Studies and Policy Perspectives
  • Preface
  • Acknowledgments
  • 1 Technological Change and Women Workers in the Office
  • TECHNOLOGICAL CHANGE
  • Information Technologies
  • Computers
  • Data-Entry Technologies
  • Storage and Processing
  • Output and Display Technologies
  • System Compatibility and Interconnection
  • Telecommunications
  • Social Context of Technological Change
  • Output and Employment: Trends and Interpretations
  • Output Measures
  • Employment Effects
  • Employment LevelsEmployment Quality
  • WOMEN'S EMPLOYMENT
  • Overview
  • Why Technology May Affect Women Differentially
  • Job Segregation
  • Clerical Occupations
  • Differential Status and Access to on-the-Job Training
  • Differential Responsibility for Family Care
  • Conclusion
  • 2 Historical Patterns of Technological Change
  • THE TELEPHONE AND TELEPHONE OPERATORS
  • WORKERS IN PRINTING AND PUBLISHING
  • THE AUTOMATED OFFICE AND ITS WORKERS
  • Secretaries
  • Accountants and Bookkeepers
  • Insurance Clerks
  • Bank Tellers
  • RETAIL CLERKS
  • NURSING AND NURSESCONCLUSIONS
  • 3 Effects of Technological Change: Employment Levels and Occupational Shifts
  • PROBLEMS IN EMPLOYMENT PROJECTIONS
  • Underlying Factors
  • Data Problems
  • THE SUPPLY OF WOMEN WORKERS
  • Labor Force Participation Rates
  • Projections of Labor Force Participation Rates
  • Projections of Age-Specific Rates
  • Other Features of Women's Labor Force Participation
  • Educational Attainment of the Labor Force
  • THE POTENTIAL EFFECTS OF TECHNOLOGICAL CHANGE
  • The Influence of Labor Supply
  • The Demand for Workers
  • UnemploymentRECENT TRENDS IN CLERICAL EMPLOYMENT
  • Overall Growth
  • Occupational Shifts within Clerical Work
  • Demographic Trends in Clerical Employment
  • Sources of Change in Clerical Work
  • OUTLOOK FOR CLERICAL EMPLOYMENT
  • Overall Growth
  • Occupational Shifts
  • Job Loss and Displaced Workers
  • CONCLUSION
  • 4 Effects of Technological Change: The Quality of Employment
  • EMPLOYMENT QUALITY
  • Defining Employment Quality
  • Workers' Satisfaction and Attitudes
  • Job Content: Job Fragmentation and the Deskilling Debate
  • Stages of Technology
  • Levels of AnalysisConclusion
  • Working Conditions
  • Monitoring and Work Pacing
  • Telecommuting and the Electronic Distribution of Work
  • Ergonomics: The Fit Between People and Technology
  • Economic Considerations
  • Conclusion
  • IMPLEMENTING TECHNOLOGICAL CHANGE AND IMPROVING EMPLOYMENT QUALITY
  • The Role of Managers
  • The Dominance of Management
  • Women's Influence
  • The Role of Enlightened Management
  • Constraints on Managers
  • Economic Conditions
  • Organizational Culture and Behavior
  • Technological Constraints