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Service User Involvement : Reaching the Hard to Reach in Supported Housing.

Involving service users in both day-to-day and long-term strategic planning is known to empower clients and result in improved services, yet there is a lack of practical guidance on how this can be achieved. Drawing on original research, this book offers imaginative and effective strategies for cons...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Brafield, Helen, 1966-
Otros Autores: Eckersley, Terry
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London : Jessica Kingsley Publishers, 2007.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • front cover; Service User Involvement: Reaching the Hard to Reach in Supported Housing; Contents; PREFACE; ACKNOWLEDGEMENTS; INTRODUCTION; 1 Models of Service User Participation; 2 The ROCC Research Project; 3 Barriers and Enablers to Effective Service User Consultation; 4 Methods that Enable Client Consultation; 5 A Two-tier Model for Consultation for Strategic Planning; 6 The Young Men's Christian Association (YMCA); 7 The Way Ahead; 8 Devising Your Own Consultation Strategy; APPENDIX A
  • QUESTIONNAIRE FOR PROVIDERS; APPENDIX B
  • VALUES STATEMENT.