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Managing with Measures in the Public Sector : Measuring Business Excellence - Volume 11, Issue 4.

This e-book contains articles which deal with measuring and managing organizational performance globally.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Jarrar, Yassar
Otros Autores: Schiuma, Giovanni
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bradford : Emerald Group Pub., 2007.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; Table of contents; Editorial; Measuring performance in the public sector: challenges and trends; Benchmarking the e-government bulldozer: beyond measuring the tread marks; Crafting performance measurement systems to reduce corruption risks in complex organizations: the case of the World Bank; Information quality as a mirror of government excellence; Measuring and diagnosing innovation excellence
  • simple contra advanced approaches: a Danish study; Measuring business transformation at a small manufacturing enterprise in the UK.
  • Measuring the potential success of information system implementationNews, publications and reviews; Awards for Excellence.