Architecture and Patterns for IT Service Management, Resource Planning, and Governance : Making Shoes for the Cobbler's Children.

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Provides information on Enterprise Resource Planning for Information Technology emerging from major companies, research firms, venture capitalists and vendors such as Mercury, and Computer Associates. This book provides an analysis of the large scale IT capability, focusing on business processes, st...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Betz, Charles T.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Burlington : Elsevier, 2006.
Temas:
Information technology.
Information technology > Management.
Computer network architectures.
Technologie de l'information.
Technologie de l'information > Gestion.
Réseaux d'ordinateurs > Architectures.
information technology.
Computer network architectures
Information technology
Information technology > Management
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Front Cover; Architecture and Patterns for IT Service Management, Resource Planning, and Governance; Copyright Page; Table of Contents; Table of Figures; Table of Tables; Foreword; Boxes and Lines; Preface; Acknowledgments; Part I: The IT Value Chain; Chapter 1. Introduction: Shoes for the Cobbler's Child; Chapter 2. The IT Value Chain: A Process Foundation; Part II: Supporting the IT Value Chain; Chapter 3. A Supporting Data Architecture; Chapter 4. A Supporting Systems Architecture; Chapter 5. Patterns for IT Enablement; Part III: Conclusion; Chapter 6. Epilogue.
  • Appendix A. Architecture Methodology Used in This BookAppendix B. Some Thoughts on the Professionalization of Enterprise IT; Appendix C. IT Professional Organizations; Endnotes; References; Index; About the Author.

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