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Performance Measurement.

According to freelance author Charles Parker, measuring performance is something that all organizations do. They may do it systematically and thoroughly, or on an ad hoc basis and superficially - but they do it. External agents and organizations also measure performance - shareholders, investment ho...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Group, Emerald
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bradford : Emerald Group Pub., 2004.
Colección:International journal of operations & production management ; .53, no. 3.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; Introduction; Benchmarking: achieving best value in public-sector organisations; Developing balanced scorecards in local authorities: a comparison of experience; Performance management in the public sector: fact or fiction?; Performance measurement in the public sector: strategies to cope with the risks of performance measurement; Performance measurement and adoption of balanced scorecards; The challenges of performance measurement.