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A Survival Guide for Working with Humans : Dealing with Whiners, Back-Stabbers, Know-It-Alls, and Other Difficult People.
A down-to-earth, practical approach to making work and business relationships more successful.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
AMACOM,
2003.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Contents; Acknowledgments; Introduction; 1 When Sweet Revenge Isn't So Sweet; 2 Watch Out for the Eggshells; 3 Don't Fight Find Out; 4 When to Turn Down the Volume, or Find Someone Else to Do It; 5 When a Problem Spirals Out of Control; 6 Prepare for the Worst Case Scenario; 7 When Nothing Is the Best Solution; 8 Keep It Clear Clear Clear; 9 Choosing Your Battles; 10 Watch Out for Confidences; 11 When You're Not in the Family; 12 Dealing with Unearned Praise; 13 The Blame Game; 14 Besting the Betrayer; 15 Don't Let Them Ethics You; 16 When Somebody Wants to Change the Rules.
- 17 When There's a Betrayer in the Group18 Finders Keepers Or Not; 19 Fraud Happens; 20 The Great Communicator Not; 21 Learning to Let Em Go The Demanding Client; 22 The Give and Take Paradox; 23 When Nothing Seems to Work It's Time to Go Legal; 24 Passing the Responsibility Buck; 25 Get Out While You Can; 26 When Help Turns into Help Get Me Out of This; 27 Beating the Recommendation Game; 28 Knowing When to Back Off: Don't Push a Negotiati.