The handbook of marketing research : uses, misuses, and future advances /
Promoting the overarching business philosophy of customer/market focus, this book identifies such troubling trends as biased sample answers on long questionnaires, and 'professionals' whose job is to skew focus group responses.
Clasificación: | Libro Electrónico |
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Autor Corporativo: | |
Otros Autores: | , |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Thousand Oaks :
Sage Publications,
©2006.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Introduction : The changing world of marketing research / Rajiv Grover
- Acknowledgments
- pt. 1. Foundational design
- 1. Trusted adviser : how it helps lay the foundations for insights / Rajiv Grover and Marco Vriens
- 2. Structuring market research departments and processes for optimal impact / Marco Vriens and Rajiv Grover
- 3. What do "Really Good" managers and "Really Good" researchers want of one another? / Lindsay Zaliman and Gerald Zaltman
- pt. 2. Data collection
- 4. Deep engagement with consumer experience : listening and learning with qualitative data / Eric J. Arnould and Amber Epp
- 5. Questionnaire design and scale development / Naresh K. Malhotra
- 6. Response biases in marketing research / Hans Boumgartner and Jan-Benedict E.M. Steenkamp
- 7. Online marketing research / Jeff Miller
- 8. Advanced techniques and technologies in online research / Scott M. Smith, Jared Smith, and Chad R. Allred
- 9. Sampling and weighting / Dan Mallett
- 10. Dealing with missing data in surveys and databases / Marco Vriens and Sandip Sinharay.
- pt. 3. Analysis and modeling
- 11. Basic data analysis / Scott M. Smith and Gerald S. Albaum
- 12. Marketing decison support models : the marketing engineering approach / Gary L. Lilien and Arvind Rangaswamy
- 13. Using regression to answer "what if" / Donald R. Lehmann
- 14. Advanced regression models / Raghuram Iyengar and Sunil Gupta
- 15. Conjoint analysis : understanding consumer decision making / David Bakken and Curtis L. Frazier
- 16. Construction of efficient designs for discrete choice experiments / Warren F. Kuhfield
- 17. Structural equation modeling / Victoria Savalei and Peter M. Bentler
- 18. Cluster analysis and factor analysis / Subhash Sharma and Ajith Kumar
- 19. Latent structure regression / Wayne S. DeSarbo, Wagner A. Kamakura, and Michel Wedel
- 20. Hierachical Bayes models / Greg M. Allenby and Peer E. Rossi
- 21. Hazard/survival models in marketing / Pradeep K. Chintagunta and Xiaojing Dong
- 22. An introduction to data mining / Christopher R. Stephens and R. Sukumar.
- pt. 4. Conceptual applications
- 23. Ad testing / Allen L. Ballinger and William A. Cook
- 24. Modeling marketing mix / Gerard J. Tellis
- 25. A guide to the design and execution of segmentation studies / William R. Dillon and Soumen Mukherjee
- 26. Measuring brand equity / Kevin Lane Keller
- 27. Consumer satisfaction research / Richard L. Oliver
- 28. Measuring customer equity and calculating marketing ROI / Roland T. Rust, Katherine N. Lemon, and Valarie A. Zeithaml
- 29. Customer lifetime value / V. Kumar
- 30. International marketing research / V. Kumar
- 31. Marketing management support systems and their implication for marketing research / Gerritt H. Van Bruggen and Berend Wierenga
- Author index
- Subject index
- About the editors
- About the contributors.