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Successful service design for telecommunications : a comprehensive guide to design and implementation /

Comprehensive reference to successful service design for the telecommunications industry. Telecommunications companies operate in increasingly competitive environments. The companies that survive and excel are those offering the most compelling range of products and services. These services are comp...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Pang, Sauming
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chichester, U.K. : Wiley, 2009.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Successful Service Design for Telecommunications; Contents; Acknowledgements; 1 Introduction; 2 What is Service Design?; 3 Service: A Business Perspective; 4 Service Design Process; 5 Service Design: What Needs to be Done; 6 Service Building Blocks; 7 Network Design and Development; 8 System Functions and Development; 9 Operational Support Processes; 10 Implementation Strategy; 11 Service Integration and Service Launch; 12 Service Withdrawal, Migration and Termination; Appendix: New Network Technology Introduction Process; Glossary; References; Index.