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Successful service design for telecommunications : a comprehensive guide to design and implementation /

Comprehensive reference to successful service design for the telecommunications industry. Telecommunications companies operate in increasingly competitive environments. The companies that survive and excel are those offering the most compelling range of products and services. These services are comp...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Pang, Sauming
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chichester, U.K. : Wiley, 2009.
Temas:
Acceso en línea:Texto completo
Descripción
Sumario:Comprehensive reference to successful service design for the telecommunications industry. Telecommunications companies operate in increasingly competitive environments. The companies that survive and excel are those offering the most compelling range of products and services. These services are complex since they touch all aspects of business. Service design and implementation skills are therefore the key for staying on top of the competition. Successful Service Design for Telecommunications provides a comprehensive guide into service design and implementation. The author provides a consistent.
Descripción Física:1 online resource (xvi, 343 pages) : illustrations
Bibliografía:Includes bibliographical references (pages 335-336) and index.
ISBN:9780470741207
0470741201
9780470740828
0470740825
1282010778
9781282010772