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Outsourcing IT, the legal aspects : planning, contracting, managing and the law /

Whether you are a supplier or a customer, it is vital to have a properly negotiated formal contract if you are entering into an outsourcing arrangement. A good contract needs careful planning and this book provides a comprehensive guide to the whole process. Well-planned and well-structured outsourc...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Burnett, Rachel
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Farnham, England ; Burlington, VT : Gower, ©2009.
Edición:2nd ed.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Contract planning, structuring and negotiating
  • Selecting a supplier
  • Public procurement
  • Services and service level agreements
  • Business assets : premises and equipment
  • Human resources
  • Software
  • Costs and charges
  • Management liaison and review
  • Allowing for change
  • Confidentiality, data protection and security
  • Contract duration, termination and transition management
  • Redressing fault and failure
  • Offshore outsourcing.