Outsourcing IT, the legal aspects : planning, contracting, managing and the law /
Whether you are a supplier or a customer, it is vital to have a properly negotiated formal contract if you are entering into an outsourcing arrangement. A good contract needs careful planning and this book provides a comprehensive guide to the whole process. Well-planned and well-structured outsourc...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Farnham, England ; Burlington, VT :
Gower,
©2009.
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Edición: | 2nd ed. |
Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Contract planning, structuring and negotiating
- Selecting a supplier
- Public procurement
- Services and service level agreements
- Business assets : premises and equipment
- Human resources
- Software
- Costs and charges
- Management liaison and review
- Allowing for change
- Confidentiality, data protection and security
- Contract duration, termination and transition management
- Redressing fault and failure
- Offshore outsourcing.