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Thinking for a living : the coming age of knowledge work /
Knowledge management as a term has been around for more than a decade, but do we really know what it means? This far-reaching book tackles the thorny question of how to define knowledge management and make it work in the 21st century. It questions our beliefs in the role of the information professio...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
München :
K.G. Saur,
2004.
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| Colección: | Gale virtual reference library
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- INTRODUCTION
- Knowledge and Management
- The Role of the Intellectual
- Tow Truck Operators
- Information Technology
- Transformation
- Section I WORK TRANSFORMING
- Chapter 1Workers Become Professionals
- From Menials to Professionals
- The Airplane Mechanic
- Retail/Service Industry
- Forms Management and Data Capture
- Manufacturing: From Assembly Line to Quality Circles
- Education--From the Box to the Team
- Military--Network Centric Warfare
- Medicine--the End of the Super Doctor
- Many More
- Chapter 2 Professionals Become Workers
- Making Thinking into Work and Work into Thinking Work
- The Life of the Intellectual
- The Thinking Machine
- Professionals--the modern thinkers
- ʺ Freetimeʺ
- From Vocation to a Job
- ʺ De-Professionalizationʺ
- Professional Associations
- Universities Straddle Conflicting Missions
- The Production of Knowledge
- The Commodity Relationship
- Patents and Copyrights
- Buying and Selling Professional Time
- Management
- Knowing More and More About Less and Less
- Manual and Intellectual Labor
- Chapter 3 From Cooperation to Collaboration
- Beliefs That Underlie the New Work Culture
- Information Sharing
- The Fourth Wave
- Consciously Changing a Work Culture
- Work Cultures Old and New
- Moving From Cooperation to Collaboration
- Measuring Work
- Overcoming Bad Habits
- Section II NEW WAYS TO THINK ABOUT WORK.
- Chapter 4 Knowledge Work
- Knowledge: Justified True Belief
- Knowledge, Information and Data
- some distinctions
- Wisdom
- the Other Side of Knowledge
- Inherently Democratic
- Work and Activity
- An Answer to a Question
- Going to Work
- Playing Office is not Work
- The Magic of Understanding
- Creativity
- The Interconnectivity of Knowledge
- Knowledge Management
- Knowledge Marshaling
- Chapter 5 Integrated Digital Environment
- Principles of an Integrated Digital Environment
- Working collaboratively on line
- The Power of Working in a Web Environment
- It Takes Toys to Play in Todayʼs Sandbox
- Working in a Digital Environment
- Chapter 6 Communities of Practice
- Community
- Ba
- Practice/Praxis
- Technology Scaffold
- Cultivating a Community of Practice
- Section III THE WORK OF CHANGING
- Chapter 7 Work Becomes Play
- Chapter 8 The Nature of Knowledge Work: Thinking Spirally
- Software Development
- Failures
- We Donʼt Know the End
- Agility
- Designing for Flexibility
- Three Philosophical Theories for Knowledge Work
- Back to Understanding (Hermeneutics)
- Abduction
- The Community of Scientific Inquirers
- Faceting
- Toward a New Theory
- Chapter 9 The Practice of Transformation: A Three Step Plan
- Leadership from Above: Change from Below
- The Transformation Steps
- How do I do a work process analysis--How do I analyze the work and the work processes?
- A Work in Progress
- Change Agents
- There is No Road Map
- A Spiral Process
- Chapter 10 One Person at a Time
- Accepting the Call
- Start Where You Are
- Appendix: The Air Force Project: From computers and wires to a culture change
- How it came about
- The Role of Leadership
- Glossary.