Creating citizen-consumers : changing publics & changing public services /

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'Creating Citizen-Consumers' explores a range of theoretical political and practice issues that arise in the shift towards consumerism. It makes a distinctive contribution to debates about the future of public services as well as contextualising current thinking.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Clarke, John, 1950-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London ; Thousand Oaks, Calif. : SAGE, 2007.
Temas:
Human services > Great Britain.
Human services > Great Britain > Decision making > Citizen participation.
Citizenship.
Consumption (Economics)
Services sociaux > Grande-Bretagne.
Services sociaux > Grande-Bretagne > Prise de décision > Participation des citoyens.
POLITICAL SCIENCE > Public Policy > Social Services & Welfare.
SOCIAL SCIENCE > Human Services.
Citizenship
Human services
Social policy
Bürgerbeteiligung
Politische Willensbildung
Sozialpolitik
Verbraucherverhalten
Öffentliche Dienstleistung
Öffentliches Gesundheitswesen
Openbaar bestuur.
Burgerschap.
Consumentengedrag.
Consumentenbeweging.
Consumptiemaatschappij.
Great Britain > Social policy.
Grande-Bretagne > Politique sociale.
Great Britain
Großbritannien
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Changing times: perspectives on the citizen-consumer
  • Public service reform: the rise of the citizen-consumer
  • Delivery problems? Consumerism and institutional variation
  • Unstable encounters: users, staff and services
  • Managing consumerism and public services
  • Sites of strain: consumerism and public services
  • What's in a name? In search of the citizen-consumer
  • Beyond the citizen-consumer
  • Appendix: The project.

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