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Transforming government and empowering communities : the Sri lankan experience with e-development /
A case study of why and how national e-leadership institutions, e-government and e-society programs were designed and implemented. The book examines the process of building national ICT institutions, showing how to design and implement an integrated e-government program. The book describes how a fun...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Washington D.C. :
World Bank,
©2008.
|
| Colección: | Directions in development (Washington, D.C.)
|
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Foreword
- Acknowledgments
- Acronyms and abbreviations
- Introduction
- E-development as a holistic vision
- The eSri Lanka program
- Learning from eSri Lanka
- Developing e-leadership institutions
- An institutional innovation in e-leadership: the ICT Agency of Sri lanka
- The institutional model
- Evolution of the authorizing environment and governance model
- Mandate
- Paths to sustainability
- Core competencies
- Partnerships
- A learning organization
- Role of aid agencies
- Lessons and conclusions
- Annex 2.1 The ICT agency in search of a corporate identity
- Annex 2.2 The ICT policy framework & the organizational structure of the ICT agency
- Annex 2.3 Internal and external risks facing the ICT agency at inception
- Managing results
- Objectives of monitoring and evaluation for eSri Lanka
- Framework for monitoring and evaluation
- Arrangements for monitoring and evaluation
- Emerging lessons
- Annex 3.1 Results framework for monitoring and evaluation
- Outcome indicator
- ICT human resource development and industry promotion
- Transforming government
- Best practices and options for planning and implementing e-government
- Approaches to planning e-government
- Implementation of e-government: four phases
- Leadership, partnership, and change management
- Providing leadership, building partnerships
- Conclusions and implications
- Readiness for e-government: a historical perspective
- History of e-government in Sri Lanka
- Analysis of the situation
- Findings and recommendations
- A vision of e-government
- Motivations and aspirations
- Challenges to realizing the vision
- Lessons learned: a postscript
- A strategy for e-government: initial priorities and lessons
- Planning for e-services
- Building e-governance
- Implementation agenda
- Early experience and lessons
- Annex 7.1 Criteria for determining impact & feasibility of offering services online
- Determining impact
- Determining feasibility
- Empowering communities
- Innovation in ICT use for poverty reduction
- Bottom-up planning and participatory development
- Serving the bottom of the pyramid
- The user innovation revolution
- Demand-driven ICT-enabled development
- Financing ICT innovation: lessons from InfoDev
- Conditions for ensuring impact by small grants
- Strategies for soliciting and funding good proposals
- Evaluating proposals and making funding decisions
- Good practices in managing a small-grant program
- E-society: design and early experience
- Overview of the fund
- Practices in soliciting and funding proposals
- Arrangements for implementation and monitoring
- Early operation and lessons learned
- Key lessons of eSri Lanka
- Designing and implementing a holistic framework for e-development
- Developing e-leadership institutions
- Transforming government
- Empowering communities
- Appendix 1 Main program components of eSri Lanka
- ICT policy, leadership, and institutional development program
- Information infrastructure program
- Reengineering government program
- ICT human resource capacity-building program
- ICT investment and private sector development program
- E-society program
- Appendix 2 Selected indicators for Sri Lanka and comparators
- Bibliography
- About the author.