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Managing quality fads : how American business learned to play the quality game /

Tables and Figures. Introduction. 1. The New Quality Model: Continuity or Discontinuity?. 2. Market Pressures and Quality Consciousness. 3. How Much Did You Know and When Did You Know It?. 4. It Ain't Rocket Science, But ... 5. Casting and Harvesting the Nets. 6. Putting It Together. 7. Modelin...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Cole, Robert E.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : Oxford University Press, 1999.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Cole, Robert E. 
245 1 0 |a Managing quality fads :  |b how American business learned to play the quality game /  |c Robert E. Cole. 
260 |a New York :  |b Oxford University Press,  |c 1999. 
300 |a 1 online resource (viii, 284 pages) 
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504 |a Includes bibliographical references (pages 259-272) and index. 
505 0 |a Tables and Figures; Introduction; 1. The New Quality Model: Continuity or Discontinuity?; 2. Market Pressures and Quality Consciousness; 3. How Much Did You Know and When Did You Know It?; 4. It Ain't Rocket Science, But ... ; 5. Casting and Harvesting the Nets; 6. Putting It Together; 7. Modeling the Future for Hewlett-Packard; 8. Adoption, Adaptation, and Reaction at Hewlett-Packard; 9. Quality Outcomes; 10. On Organizational Learning; Notes; References; Index. 
520 |a Tables and Figures. Introduction. 1. The New Quality Model: Continuity or Discontinuity?. 2. Market Pressures and Quality Consciousness. 3. How Much Did You Know and When Did You Know It?. 4. It Ain't Rocket Science, But ... 5. Casting and Harvesting the Nets. 6. Putting It Together. 7. Modeling the Future for Hewlett-Packard. 8. Adoption, Adaptation, and Reaction at Hewlett-Packard. 9. Quality Outcomes. 10. On Organizational Learning. Notes. References. Index. 
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650 0 |a Quality circles. 
650 0 |a Quality circles  |z United States  |x History. 
650 0 |a Industrial management  |z United States  |x History. 
650 0 |a Industrial management  |z Japan  |x History. 
650 2 |a Management Quality Circles 
650 6 |a Cercles de qualité. 
650 6 |a Cercles de qualité  |z États-Unis  |x Histoire. 
650 6 |a Gestion d'entreprise  |z États-Unis  |x Histoire. 
650 6 |a Gestion d'entreprise  |z Japon  |x Histoire. 
650 7 |a BUSINESS & ECONOMICS  |x Quality Control.  |2 bisacsh 
650 7 |a TECHNOLOGY & ENGINEERING  |x Quality Control.  |2 bisacsh 
650 7 |a Industrial management  |2 fast 
650 7 |a Quality circles  |2 fast 
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776 0 8 |i Print version:  |a Cole, Robert E.  |t Managing quality fads.  |d New York : Oxford University Press, 1999  |w (DLC) 98005439 
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