Managing quality fads : how American business learned to play the quality game /

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Tables and Figures. Introduction. 1. The New Quality Model: Continuity or Discontinuity?. 2. Market Pressures and Quality Consciousness. 3. How Much Did You Know and When Did You Know It?. 4. It Ain't Rocket Science, But ... 5. Casting and Harvesting the Nets. 6. Putting It Together. 7. Modelin...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Cole, Robert E.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : Oxford University Press, 1999.
Temas:
Quality circles.
Quality circles > United States > History.
Industrial management > United States > History.
Industrial management > Japan > History.
Management Quality Circles
Cercles de qualité.
Cercles de qualité > États-Unis > Histoire.
Gestion d'entreprise > États-Unis > Histoire.
Gestion d'entreprise > Japon > Histoire.
BUSINESS & ECONOMICS > Quality Control.
TECHNOLOGY & ENGINEERING > Quality Control.
Industrial management
Quality circles
Kwaliteitszorg.
Kwaliteitskringen.
Kwaliteit.
Japan
United States
History
Acceso en línea:Texto completo
Descripción
Sumario:Tables and Figures. Introduction. 1. The New Quality Model: Continuity or Discontinuity?. 2. Market Pressures and Quality Consciousness. 3. How Much Did You Know and When Did You Know It?. 4. It Ain't Rocket Science, But ... 5. Casting and Harvesting the Nets. 6. Putting It Together. 7. Modeling the Future for Hewlett-Packard. 8. Adoption, Adaptation, and Reaction at Hewlett-Packard. 9. Quality Outcomes. 10. On Organizational Learning. Notes. References. Index.
Descripción Física:1 online resource (viii, 284 pages)
Bibliografía:Includes bibliographical references (pages 259-272) and index.
ISBN:9780198028604
0198028601
1280761059
9781280761058

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