Tabla de Contenidos:
  • Machine generated contents note: Ch. 1 personal story
  • Ch. 2 importance of effective people skills in conservation
  • Ch. 3 How to resolve conflict and defuse contentious situations : verbal judo and other communication techniques
  • Ch. 4 How to persuade people
  • Ch. 5 Customer service and getting funded
  • Ch. 6 How to negotiate effectively
  • Ch. 7 How to manage yourself
  • Ch. 8 How to effectively manage personnel
  • Ch. 9 How to make a good impression in the field
  • Ch. 10 Defending yourself from dirty tricks, Machiavallianism, and other annoyances.