Selected papers from the 10th International QMOD Conference /
The papers in this e-book have been selected from the 10th International QMOD (Quality Management and Organisational Development) conference.
Clasificación: | Libro Electrónico |
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Autor Corporativo: | |
Otros Autores: | |
Formato: | Electrónico Congresos, conferencias eBook |
Idioma: | Inglés |
Publicado: |
[Bradford, England] :
Emerald,
[2008]
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Colección: | TQM journal ;
v. 20, no. 2. |
Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Editorial; Reviewing the European excellence model from a management control view; Quality management and business excellence, customers and stakeholders; When the pursuit of quality risks innovation; Quality, service-dominant logic and many-to-many marketing; What does ethical behaviour mean in management activities?; Are you viewing, mapping or managing your processes?