Cargando…

Selected papers from the 10th International QMOD Conference /

The papers in this e-book have been selected from the 10th International QMOD (Quality Management and Organisational Development) conference.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: International QMOD Conference Lund universitet, Campus Helsingborg, Sweden
Otros Autores: Dahlgaard-Park, Su Mi
Formato: Electrónico Congresos, conferencias eBook
Idioma:Inglés
Publicado: [Bradford, England] : Emerald, [2008]
Colección:TQM journal ; v. 20, no. 2.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Editorial; Reviewing the European excellence model from a management control view; Quality management and business excellence, customers and stakeholders; When the pursuit of quality risks innovation; Quality, service-dominant logic and many-to-many marketing; What does ethical behaviour mean in management activities?; Are you viewing, mapping or managing your processes?