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Selling to anyone over the phone /

It takes more than a script to make a sale on the phone.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Walkup, Renee P., 1957-, McKee, Sandra L., 1952- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : AMACOM, [2005], ©2006.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Preliminaries; Contents; Acknowledgments; Introduction; CHAPTER 1 Polishing Your Phone Sales Tools; CHAPTER 2 The PLAYING Process; CHAPTER 3 Identifying Personality Types Over the Phone; CHAPTER 4 Getting Gatekeepers to Work for You; CHAPTER 5 Planning and Tracki; CHAPTER 6 Setting Up for Success; CHAPTER 7 Listening Through the Words; CHAPTER 8 Asking High-Value Questions; CHAPTER 9 Selling Through Objections; CHAPTER 10 Negotiating the Close; Appendix A PEAK Personality Type Assessment; Appendix B Powerful Proposals That Sell; Index; About the Authors.