Into the networked age : how IBM and other firms are getting there now /

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IBM has gone from a company with 60 billion in unprofitable revenue to a profitable 85 billion enterprise. IBM Global Services draws most of its revenue from helping businesses to do successfully what IBM has done: transform themselves. This book describes the practices that allowed IBM to transform...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Cortada, James W., Hargraves, Thomas S. (Autor), Wakin, Edward (Autor)
Autor Corporativo: International Business Machines Corporation
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : Oxford University Press, 1999.
Temas:
International Business Machines Corporation.
International Business Machines Corporation
Business networks.
International business enterprises > Management.
Strategic alliances (Business)
Réseaux d'affaires.
Entreprises multinationales > Gestion.
Alliances stratégiques (Affaires)
BUSINESS & ECONOMICS > Infrastructure.
BUSINESS & ECONOMICS > Corporate & Business History.
Business networks
International business enterprises > Management
Organisatieontwikkeling.
IBM.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Foreword; Preface; About the Authors: The IBM Team; Chapter 1. The Challenge of Change, the Response of Transformation; Chapter 2. How the Rules of the Game Are Changing; Chapter 3. Making Customers into Partners; Chapter 4. Managing Knowledge: Issues and Implications; Chapter 5. How to Manage Knowledge; Chapter 6. The Leveraging of Knowledge; Chapter 7. The "X" Factor in Transformation; Chapter 8. Process Management in Action; Chapter 9. Working Partners: Strategy and Technology; Chapter 10. Technologies for Today and Tomorrow; Chapter 11. Leading the Way; Notes; Index; A; B; C; D.

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