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The milkshake moment : overcoming stupid systems, pointless policies, and muddled management to realize real growth /

Praise for The Milkshake Moment. "Little gives leaders a crucial reminder not to be their own worst enemies in their quest for growth. You'll never forget the hilarious milkshake story that gives the book its name. This book will help your organi.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Little, Steven S., 1961-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, N.J. : John Wiley & Sons, ©2008.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Little, Steven S.,  |d 1961-  |1 https://id.oclc.org/worldcat/entity/E39PCjMgypJXGvWCtRrP4rkjQ3 
245 1 4 |a The milkshake moment :  |b overcoming stupid systems, pointless policies, and muddled management to realize real growth /  |c Steven S. Little. 
246 3 0 |a Overcoming stupid systems, pointless policies, and muddled management 
260 |a Hoboken, N.J. :  |b John Wiley & Sons,  |c ©2008. 
300 |a 1 online resource (x, 195 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
500 |a Includes index. 
505 0 |a The milkshake moment -- It was a dark and stormy night -- Half empty or half full? -- This is not a customer service book -- Foster "grow" versus status quo -- A brief history of organizations and man(agement) -- Toddlers and trust -- Some shocking behavior -- Lessons from the cubicle farm -- The managed -- The led -- Put purpose before profit -- It's never about money -- The wizard of Westwood -- Profit pushers -- NoClu Motors, Inc. -- Purpose in the plan -- You gotta serve somebody -- Insource crucial judgment -- Edicts made on high -- Peeves from below -- Participatory policy making -- How 'bout them pomegranates? -- Come harter or high water -- Address the "people problem" problem -- The people problem polka -- Eric's excalibur -- Why people work -- Care for customers -- Home team drops the ball -- The big secret to great customer service -- Even geniuses struggle to serve -- It takes a hero -- The future is already here ... some folks just aren't getting the memos. 
588 0 |a Print version record. 
520 |a Praise for The Milkshake Moment. "Little gives leaders a crucial reminder not to be their own worst enemies in their quest for growth. You'll never forget the hilarious milkshake story that gives the book its name. This book will help your organi. 
546 |a English. 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Industrial management. 
650 0 |a Integrity. 
650 0 |a Conformity. 
650 0 |a Employee empowerment. 
650 0 |a Organizational effectiveness. 
650 2 |a Social Conformity 
650 6 |a Gestion d'entreprise. 
650 6 |a Intégrité. 
650 6 |a Conformisme. 
650 6 |a Personnel  |x Habilitation. 
650 6 |a Efficacité organisationnelle. 
650 7 |a BUSINESS & ECONOMICS  |x Management Science.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Organizational Behavior.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Industrial Management.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Management.  |2 bisacsh 
650 7 |a Conformity  |2 fast 
650 7 |a Employee empowerment  |2 fast 
650 7 |a Industrial management  |2 fast 
650 7 |a Integrity  |2 fast 
650 7 |a Organizational effectiveness  |2 fast 
655 7 |a dissertations.  |2 aat 
655 7 |a Academic theses  |2 fast 
655 7 |a Academic theses.  |2 lcgft 
655 7 |a Thèses et écrits académiques.  |2 rvmgf 
758 |i has work:  |a The milkshake moment (Text)  |1 https://id.oclc.org/worldcat/entity/E39PCFK9hm7ThvbqhQgtQXxXcX  |4 https://id.oclc.org/worldcat/ontology/hasWork 
776 0 8 |i Print version:  |a Little, Steven S., 1961-  |t Milkshake moment.  |d Hoboken, N.J. : John Wiley & Sons, ©2008  |z 9780470257463  |z 0470257466  |w (DLC) 2008008572  |w (OCoLC)180753333 
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