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|a UAMI
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100 |
1 |
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|a Morgan, Rebecca L.
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245 |
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|a Professional selling :
|b practical secrets for successful sales /
|c by Rebecca L. Morgan.
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260 |
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|a Los Altos, Calif. :
|b Crisp,
|c ©1988.
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300 |
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|a 1 online resource (iv, 92 pages) :
|b illustrations
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336 |
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
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|a data file
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490 |
1 |
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|a Fifty-Minute Ser.
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504 |
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|a Includes bibliographical references.
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0 |
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|a Print version record.
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520 |
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|a Annotation
|b The secrets of professional selling: prospecting, cold calls, strategy and overcoming objections.
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|a TITLE -- COPYRIGHT -- ABOUT THE AUTHOR -- CONTENTS -- THE SLIM MARGIN OF SUCCESS -- INTRODUCTION -- SALES SUCCESS: DO YOU HAVE WHAT IT TAKES? -- CHARACTERISTICS OF SUCCESSFUL SALESPERSONS -- 1. COMMITMENT -- 2. HEALTHY EGO -- 4. SENSE OF HUMOR AND ENTHUSIASM -- PROFESSIONAL SALESPERSON�S QUIZ -- PROFESSIONAL SALESPERSON�S ASSESSMENT -- PART I�GETTING STARTED -- FINDING PROSPECTS -- ACQUIRING REFERRALS -- USING THE TELEPHONE TO QUALIFY AND GET APPOINTMENTS -- OVERCOMING TELEPHONE COLD CALL RELUCTANCE -- DEFROSTING TELEPHONE COLD CALLS -- THE PLAN
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|a THE CALLTHE CONNECTION -- SOME ADDITIONAL TIPS TO MAKE YOU MORE EFFECTIVE ON THE PHONE -- WRITE YOUR OWN TELEPHONE OUTLINE -- TELEPHONE COLD CALL CHECKLIST -- CASE STUDY -- PART IIA FACE-TO-FACE SELLING -- UNDERSTANDING THE PROCESS -- PRESENTATION STRATEGIES -- PRESENTATION STRATEGIES WORKSHEET -- STARTING THE INTERVIEW -- ASKING QUESTIONS -- Open-Ended Questions -- Closed-ended Questions -- CASE STUDY -- FACTS/FEATURES, TRANSITIONS AND BENEFITS -- FACT/FEATURES -- FACTS VS. CLAIMS -- TRANSITIONS -- BENEFITS -- Ten Common Benefits
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|a 1. To Make Money2. To Save Money -- 3. To Save Time -- 4. For Recognition -- 5. For Security/Peace of Mind -- 6. For Convenience/Comfort -- 7. For Flexibility -- 8. For Satisfaction/Reliability/Pleasure -- 9. For Status -- 10. For Health -- PART IIB� CLOSING FOR COMMITMENT -- TESTING FOR BUYING INTEREST -- SAMPLE CLOSES -- REDUCING RESISTANCE AND COUNTERING CONCERNS -- PERSUASIVE WORDS -- OVERCOMING OBJECTIONS -- THE IMPORTANCE OF NONVERBAL COMMUNICATION -- Eye contact -- Posture -- Gestures -- Facial expression -- Movement -- Rate of Speech
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|a Non-wordsProximics/spacial distance -- Tone of voice/inflection -- Professional appearance -- For women -- REVIEWING YOUR EFFORTS -- EVALUATION OF SALES PRESENTATION -- PART III�FACE-TO-FACE SELLING Understanding Your Customer -- SELLING TO DIFFERENT COMMUNICATION STYLES -- THE FOUR COMMUNICATION STYLES -- STYLE 1: Detail-Seeker -- STYLE 2: Results-Seeker -- STYLE 3: Excitement-Seeker -- STYLE 4: Harmony-Seeker -- UNDERSTAND YOUR STYLE -- DETAIL-SEEKER -- RESULTS-SEEKER -- EXCITEMENT-SEEKER -- HARMONY-SEEKER -- WHAT DID I DISCOVER ABOUT MYSELF?
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|a COMMUNICATION STYLES PRACTICEFOUR CASE SITUATIONS -- Situation 1 -- Situation 2 -- Situation 3 -- Situation 4 -- Author�s responses: -- PART IV� ORGANIZE FOR GREATER SALES -- PRIORITIZING YOUR CLIENTS/PROSPECTS -- CONQUERING THE PAPERWORK MOUNTAIN -- FOLLOW UP MADE EASY: A TICKLER/SUSPENSE FILE -- SALVAGING SCRAP TIME -- Make Notes -- USING A PROSPECT LEAD FORM -- PART V: REVIEW -- WHAT DID WE COVER? -- Characteristics of Success -- Prospecting -- The Sales Interview -- The Four Communication Styles -- Organization -- CROSSWORD REVIEW
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546 |
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|a English.
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590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
|
650 |
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|a Selling.
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650 |
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|a Marketing.
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650 |
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2 |
|a Marketing
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6 |
|a Vente.
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650 |
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|a Marketing.
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|a selling.
|2 aat
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|a marketing.
|2 aat
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7 |
|a BUSINESS & ECONOMICS
|x Marketing
|x General.
|2 bisacsh
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650 |
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7 |
|a BUSINESS & ECONOMICS
|x Distribution.
|2 bisacsh
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650 |
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7 |
|a Marketing
|2 fast
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650 |
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7 |
|a Selling
|2 fast
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758 |
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|i has work:
|a Professional selling (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCGD4hym79tTKYRw4rpcC6X
|4 https://id.oclc.org/worldcat/ontology/hasWork
|
776 |
0 |
8 |
|i Print version:
|a Morgan, Rebecca L.
|t Professional selling.
|d Los Altos, Calif. : Crisp Publications, ©1988
|z 0931961424
|w (DLC) 87072479
|w (OCoLC)18183260
|
830 |
|
0 |
|a Fifty-Minute series.
|
856 |
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