Consumer Participation in Infrastructure Regulation : Evidence from the East Asia and Pacific Region.
Consumer Participation in Infrastructure Regulation draws on results of a survey questionnaire conducted among 45 infrastructure regulators in the East Asia and Pacific (EAP) region. It finds that EAP regulators have successfully begun to involve consumers in the regulatory process: consumer represe...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Washington, D.C. :
World Bank,
©2005.
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Colección: | World Bank working paper ;
no. 66. World Bank e-Library. |
Temas: | |
Acceso en línea: | Texto completo |
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100 | 1 | |a Muzzini, Elisa, |d 1975- |1 https://id.oclc.org/worldcat/entity/E39PCjxRx6yBJwy6qMgrRhf7RC | |
245 | 1 | 0 | |a Consumer Participation in Infrastructure Regulation : |b Evidence from the East Asia and Pacific Region. |
260 | |a Washington, D.C. : |b World Bank, |c ©2005. | ||
300 | |a 1 online resource (vii, 51 pages) : |b illustrations | ||
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380 | |a Bibliography | ||
490 | 1 | |a World Bank working paper ; |v no. 66 | |
504 | |a Includes bibliographical references (page 51). | ||
588 | 0 | |a Print version record. | |
505 | 0 | |a Foreword; Acknowledgments; 1. Introduction; List of Boxes; 2. Institutional Requirements for Effective Consumer Participation; List of Tables; List of Figures; 3. Performing Regulatory Functions vis-©¡-vis Consumers; 4. Contracting Out Regulatory Functions vis-©¡-vis Consumers; 5. Involving the Poor in the Regulatory Process; 6. Conclusions; Appendixes; References. | |
520 | |a Consumer Participation in Infrastructure Regulation draws on results of a survey questionnaire conducted among 45 infrastructure regulators in the East Asia and Pacific (EAP) region. It finds that EAP regulators have successfully begun to involve consumers in the regulatory process: consumer representation is a well-established practice in the region; and regulators draw on standard mechanisms to inform consumers, resolve consumer complaints, and solicit consumer input. However, regulators must take further actions to firmly move up the?ladder of consumer engagement,? from merely providing in. | ||
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546 | |a English. | ||
590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
650 | 0 | |a Consumer protection |z East Asia. | |
650 | 0 | |a Consumer protection |z Pacific Area. | |
650 | 0 | |a Infrastructure (Economics) |z East Asia. | |
650 | 0 | |a Infrastructure (Economics) |z Pacific Area. | |
650 | 6 | |a Consommateurs |x Protection |z Extrême-Orient. | |
650 | 6 | |a Consommateurs |x Protection |z Pacifique, Région du. | |
650 | 6 | |a Infrastructure (Économie politique) |z Extrême-Orient. | |
650 | 6 | |a Infrastructure (Économie politique) |z Pacifique, Région du. | |
650 | 7 | |a SOCIAL SCIENCE |x General. |2 bisacsh | |
650 | 7 | |a BUSINESS & ECONOMICS |x Infrastructure. |2 bisacsh | |
650 | 7 | |a Consumer protection |2 fast | |
650 | 7 | |a Infrastructure (Economics) |2 fast | |
651 | 7 | |a East Asia |2 fast | |
651 | 7 | |a Pacific Area |2 fast | |
650 | 7 | |a Infrastructure (Économie politique) |2 rasuqam | |
650 | 7 | |a Protection du consommateur. |2 rasuqam | |
651 | 7 | |a Extrême-Orient. |2 rasuqam | |
651 | 7 | |a Pacifique (Région) |2 rasuqam | |
655 | 4 | |a Computer network resources. | |
758 | |i has work: |a Consumer Participation in Infrastructure Regulation (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGTfgqh9j4V7cmrwTv4kQq |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
776 | 0 | 8 | |i Print version: |a Muzzini, Elisa, 1975- |t Consumer Participation in Infrastructure Regulation. |d Washington, D.C. : World Bank, ©2005 |w (DLC) 2005052342 |
830 | 0 | |a World Bank working paper ; |v no. 66. | |
830 | 0 | |a World Bank e-Library. | |
856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=459609 |z Texto completo |
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