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Customer service training 101 : quick and easy techniques that get great results /

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A practical, hands-on guide for training customer service employees.

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	Evenson, Renee, 1951-
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	New York : AMACOM, ©2005.
Temas:	Customer services. Customer relations. Employees > Training of. Service à la clientèle. Personnel > Formation. Customer relations Customer services Employees > Training of
Acceso en línea:	Texto completo

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