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Customer service training 101 : quick and easy techniques that get great results /
A practical, hands-on guide for training customer service employees.
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
AMACOM,
©2005.
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| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | A practical, hands-on guide for training customer service employees. |
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| Notas: | Includes index. |
| Descripción Física: | 1 online resource (ix, 207 pages) |
| ISBN: | 0814472907 9780814472903 0814429041 9780814429044 1281127043 9781281127044 9786611127046 6611127046 |